Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Trigent AI platform, including the website, web application, APIs, and related services (collectively, the "Service"). By accessing or using Trigent AI, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Service.


1. About Trigent AI

Trigent AI is an AI-powered business intelligence and automation platform that provides tools including:

  • Business Intelligence (BI Agent)

  • Automation and AI workflows (AI Agent)

  • Growth planning and insights (GX Agent)

The Service is provided for business, professional, and productivity purposes.


2. Eligibility and Accounts

  • You must be at least 16 years old to use Trigent AI

  • You are responsible for maintaining the confidentiality of your account credentials

  • You agree to provide accurate and up-to-date information during registration

  • You are responsible for all activities that occur under your account or workspace

Trigent AI reserves the right to suspend or terminate accounts that violate these Terms.


3. User Responsibilities

By using the Service, you agree:

  • Not to misuse the platform or attempt unauthorized access

  • Not to upload malicious, illegal, or infringing content

  • Not to reverse engineer, scrape, or exploit the Service or AI models

  • Not to use the Service in violation of applicable laws or regulations

You are solely responsible for the data you upload and the decisions made based on generated outputs.


4. AI-Generated Content Disclaimer

  • Trigent AI uses artificial intelligence models to generate insights, recommendations, and content

  • AI-generated outputs are provided for informational purposes only

  • Trigent AI does not guarantee accuracy, completeness, or suitability of AI outputs

  • Users must independently verify critical information before making business decisions

Trigent AI is not liable for actions taken based on AI-generated results.


5. Data Ownership and Usage

  • Users retain ownership of their uploaded data and generated outputs

  • Trigent AI processes data only to provide requested features and improve service quality

  • Trigent AI does not claim ownership over user content

  • Aggregated or anonymized data may be used to improve platform performance

For details on data handling, refer to the Privacy Policy.


6. Subscriptions and Payments

  • Trigent AI may offer free and paid subscription plans

  • Paid plans are billed via third-party payment providers (such as Stripe)

  • Subscription fees, billing cycles, and features are displayed at the time of purchase

  • Payments are non-refundable except where required by law

Trigent AI reserves the right to change pricing or plan features with prior notice.


7. Third-Party Services and Integrations

The Service may integrate with third-party platforms such as:

  • Cloud storage providers

  • Productivity tools

  • Communication platforms

  • Payment services

Trigent AI is not responsible for third-party services, content, or outages. Use of third-party services is subject to their respective terms and policies.


8. Availability and Service Changes

  • The Service is provided on an "as is" and "as available" basis

  • Trigent AI does not guarantee uninterrupted or error-free operation

  • Features may be modified, updated, or discontinued at any time

We may perform maintenance or updates that temporarily impact availability.


9. Limitation of Liability

To the maximum extent permitted by law:

  • Trigent AI shall not be liable for indirect, incidental, or consequential damages

  • Trigent AI is not responsible for data loss, business loss, or financial decisions made using the Service

  • Total liability shall not exceed the amount paid by the user for the Service in the preceding 12 months


10. Indemnification

You agree to indemnify and hold harmless Trigent AI from any claims, damages, losses, or expenses arising from:

  • Your use of the Service

  • Your violation of these Terms

  • Your uploaded content or data


11. Termination

Trigent AI may suspend or terminate access:

  • If these Terms are violated

  • If required by law

  • For security or operational reasons

Users may terminate their account at any time through account settings.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction where Trigent AI operates, without regard to conflict of law principles.


13. Changes to These Terms

  • Trigent AI may update these Terms from time to time

  • Changes will be posted on this page

  • Continued use of the Service after changes constitutes acceptance of the updated Terms


14. Contact Information

For questions regarding these Terms, please contact:

Trigent AI
Email: support@trigentai.com


These Terms and Conditions are intended to provide a clear, fair, and transparent framework for using Trigent AI.


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